What is Salasa?
Salasa is a robust platform designed to assist organizations in designing, automating, and optimizing their business processes efficiently. It facilitates collaboration between business and IT teams, utilizing internationally recognized standards like BPMN (Business Process Model and Notation) and DMN (Decision Model and Notation) to enable seamless integration across diverse systems and endpoints.
The platform orchestrates business processes and tasks across people, systems, and devices, ensuring comprehensive end-to-end automation. Unlike task-specific automation tools, Salasa offers visibility and control over entire workflows, overcoming the limitations of legacy systems and siloed operations by integrating disparate touchpoints and managing complex workflows. By leveraging Salasa, organizations can achieve comprehensive process automation, enhancing efficiency, productivity, and integration across various systems and technologies.
When Do You Need Salasa?
Dynamic Parallel Execution
Coordinate multiple tasks simultaneously, such as processing remittance transactions in parallel across different channels and systems.
Message Correlation
Ensure consistent and reliable communication across various channels, linking online interactions with call center activities to maintain a unified customer experience.
Time-Based Escalation
Automate follow-ups for delays, such as sending automated reminders or escalating issues when remittances are not delivered within the expected timeframe.
How Salasa Works
Salasa empowers organizations worldwide to collaborate on and transform complex business processes that span people, systems, and devices into seamless, scalable customer experiences. The platform is engineered for universal connectivity, allowing seamless integration with all endpoints that constitute end-to-end business processes – from microservices to legacy systems and everything in between.
This is achieved through a robust connectivity ecosystem, which includes out-of-the-box connectors that ship with the platform, along with an integration framework that accelerates the creation of custom connectors. These connectors can then be reused in a low-code modeling environment, enabling rapid deployment and scaling of automation initiatives.
Salasa Offers Solutions Tailored to Various Use Cases
Orchestrating Human Workflows
Automate manual tasks and efficiently manage human activities with flexible task lists, streamlining the flow of work within and across teams.
Observing Microservices
Orchestrate, monitor, and analyze processes across microservices, providing insights for non-technical users, while ensuring the reliability and resilience of distributed systems.
Managing RPA Bots
Gain control over RPA (Robotic Process Automation) bots, reducing complexity and improving visibility within business processes.
Streamlining Case Management
Simplify case management processes, enhancing team efficiency and delivering better customer experiences.
Orchestrating Across APIs
Seamlessly automate processes that involve various APIs, endpoints, and systems, including RPA bots, to ensure integrated and consistent operations across the enterprise.
Salasa Main Features
Flexible Licensing
Adaptable licensing models to suit organizations of all sizes.
Standards-Based Approach
Utilizes internationally recognized standards like BPMN and DMN for process modeling and decision-making.
High-Performance Process Engine
Capable of handling complex workflows with high throughput and low latency.
Integration Capabilities
Out-of-the-box connectors and a powerful integration framework to connect disparate systems seamlessly.
Human-Centric Workflow Management
Tools for managing human workflows with a focus on user experience and productivity.
Real-Time Monitoring and Analytics
Comprehensive monitoring and analytics tools for tracking process performance and making data-driven decisions.
Customizability and Extensibility
Highly customizable and extensible platform to meet the unique needs of any organization.
Support for Continuous Improvement
Tools and features designed to support continuous process improvement and optimization.
Orchestrate Across Every Endpoint
Seamlessly connect and manage all endpoints involved in business processes.
Bring IT and Business Together
Foster collaboration between IT and business teams, ensuring alignment and efficiency.
Unparalleled Speed, Scale, and Resilience
Designed to handle large-scale operations with the speed and resilience required by modern enterprises.